!link!: Osticket Plugins List
Logs every action: agent logins, ticket views, email opens, and setting changes. Indispensable for HIPAA or compliance audits.
Place the plugin file into the /include/plugins folder on your server.
The Ultimate osTicket Plugins List: Extend Your Help Desk osTicket is a powerful, open-source help desk solution. Out of the box, it provides excellent ticket management, email fetching, and basic automation. However, every support team has unique workflows. To truly maximize its potential, you need to use plugins.
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: Stores ticket attachments in an AWS S3 bucket.
: Place the file into the /include/plugins directory of your osTicket installation.
Sends alerts to users when an agent assigns their ticket to another agent or claims a ticket. Logs every action: agent logins, ticket views, email
: Now mandatory for integrating with modern email providers like Microsoft 365 and Google Workspace that have deprecated basic authentication. LDAP/Active Directory Authentication
As an open-source help desk platform, one of osTicket's greatest strengths is its extensive library of plugins. These extensions allow you to add powerful features—from AI‑powered responses to seamless integration with Slack, Teams, and inventory systems—without ever modifying the core code. This article provides a complete, up‑to‑date list of osTicket plugins, divided into official core plugins, community‑built utilities, and notable third‑party extensions.
: Offloads ticket attachments from your local server to an Amazon S3 bucket (or compatible storage like Wasabi) to save disk space. Password Policy The Ultimate osTicket Plugins List: Extend Your Help
Go to the Admin Panel > Manage > Plugins. Click "Add New Plugin" and install it.
Here is a comprehensive list of popular osTicket plugins: