The portal will generate your specific license file. Download it to a secure location on your local machine or a backup drive. 4. Installing the License via Chromeleon License Manager
If the Event Viewer information is insufficient, enable extended logging:
Launch the Chromeleon Administration Console on the new computer. Navigate to and select Manage Licenses . Browse to the license file located on your external storage device (or CD-ROM) and open it. The license transfer is now complete.
Select from the License Manager options. Browse to the location where your .cmlic file is stored, select it, and confirm the update. chromeleon license file
— Check that the dongle or hard-protect module is installed correctly. The serial numbers on the module must match those in the [License Server] section of CmLicSrv.ini.
Specific used by the Chromeleon network license server The step-by-step process for performing a license rehost
Thermo Fisher is slowly moving toward subscription-based licenses (SaaS). In this model, the "license file" is actually a short-lived JSON web token that phones home to Thermo every 30 days. The portal will generate your specific license file
While this reduces the risk of losing a file (it auto-downloads), it introduces the risk of internet outages. If you are on a subscription license, keep a printed copy of your activation code in a safe.
Without a properly installed license file, Chromeleon will run in a restricted "Demo" mode, preventing you from connecting to live instruments or saving critical GxP-compliant data. Types of Chromeleon Licenses
Even if the "story" hits a snag—like a lost connection or a server failure—the software grants a grace period (often 7 to 60 days) to keep the lab running while you hunt for your codes [5, 15]. Installing the License via Chromeleon License Manager If
The Chromeleon license file, while appearing as just another file on your hard drive, is the key to unlocking the full potential of your chromatography data system. Understanding its role, location, and management procedures is essential for any laboratory professional who relies on this powerful software. By following the best practices outlined in this guide, you can ensure that your Chromeleon system remains operational, compliant, and ready to meet the analytical challenges of your laboratory for years to come.
on the new computer (if not already installed).
: Detailed technical guides for managing or moving your license are available via the Thermo Fisher Scientific Knowledge Base Tips for Lab Managers Keep a Backup : Always store a copy of your license file and your License Activation Key (LAK)
Verify that your network card is active. If you have upgraded your PC hardware, you must log back into the Thermo Fisher Licensing Portal to perform a "License Rehost" (transferring the license to a new Host ID). "No License Available" (Network Deployment)