Navigate to the bin folder:
In newer versions of SEPM (like version 14.x), Symantec officially recommends using the link on the login screen, which sends a temporary password to the administrator's email. If this link is missing or non-functional, the resetpass.bat tool may still exist in your \Tools folder or can be obtained by contacting Broadcom Support . Functionality Review
If the script reverted the password to the default admin , the console will immediately force you to create a new, strong password. Ensure it meets your corporate compliance standards. Troubleshooting Common Reset Failures Navigate to the bin folder: In newer versions
While the search for resetpass.bat for SEPM 14 is understandable, it is a search for an outdated and dangerous tool. For administrators of modern SEPM environments, the path forward is clear:
, Symantec (now Broadcom) officially removed this tool from the installation package to improve security. If the file is missing, you cannot simply download it from an official public link. How to Reset Your Password in SEPM 14 Ensure it meets your corporate compliance standards
Symantec Endpoint Protection Manager (SEPM) 14 resetpass.bat
resetpass.bat symadmin
Use a secure corporate password manager to store the SEPM admin credentials.
Before attempting any password reset, ensure you have physical or RDP access to the Windows server running . The batch file resides within the SEPM installation folder. If the file is missing, you cannot simply
If you don't have access to the installation package, you can download the resetpass.bat file from the Symantec support website. However, ensure you have a valid support contract and follow the instructions carefully.
Log in to the Broadcom Support Portal using your official credentials to download the full installation ISO, which contains the Tools folder. How to Use resetpass.bat to Reset Your SEPM 14 Password